Last updated: January 2025
At Fastly AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
Information We Collect
Information You Provide
We collect information you voluntarily provide when using Fastly AI, including:
- Account information (email address, name)
- Photos of vehicles and components you submit for analysis
- Vehicle profiles and maintenance records you create
- Feedback and communications with our support team
Automatically Collected Information
When you use Fastly AI, we may automatically collect:
- Device information (device type, operating system)
- Usage data (features used, time spent in app)
- Location data (with your permission, for location-based shop recommendations and regional pricing)
- Crash reports and performance data
How We Use Your Information
We use the information we collect to:
- Provide vehicle diagnostics and maintenance recommendations
- Improve and train our AI models (with your consent)
- Send maintenance reminders and driving alerts
- Communicate with you about your account and our services
- Analyze usage patterns to improve our platform
- Prevent fraud and ensure security
Photo & Field Data
Photos you submit are processed by our AI to provide vehicle diagnostics. By default, your photos are:
- Processed securely on our servers
- Associated with your account for history tracking
- NOT shared with third parties
- NOT used to train our AI models unless you opt in
You can delete your photos and associated data at any time from your account settings.
Data Sharing
We do not sell your personal information or vehicle data. We may share data with:
- Service providers who assist in operating our platform (hosting, analytics)
- Legal authorities when required by law
- Business partners in connection with a merger or acquisition
Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt out of marketing communications
- Withdraw consent for AI training use of your vehicle photos
Children's Privacy
Fastly AI is not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
brian@fastlyai.org